Our Terms & Conditions
While every effort will be made to ensure that all items shown are in stock we offer
no guarantee of availability and this electronic publication does not constitute an
offer for sale. Goods are normally dispatched within 48 hours. If we are unable to
dispatch your order within 7 days, we will contact you by e-mail with an estimated
despatch date and offer you the option of cancelling the order.
Prices and Tax
The price shown for the goods excludes postage and packing unless specifically
stated. The charges for postage and packing are shown in the Checkout once you
have entered the country and method of delivery and before you are asked to
confirm the order. The price you pay will include VAT for all deliveries within the
European Union. Delivery to non-European countries may result in import duties
payable on receipt of the goods. You will be liable for these duties.
Cancellation and Returns
If you are not satisfied with the goods you have a right to cancel the contract, return
the goods and receive either a full refund of your monies or replacement goods. The
information on how to cancel and the Cancellation Form will be sent with the goods,
together with the postal details of where to return the goods. Please send an e-mail
to us before you return goods, telling us that you are returning the goods and why.
Please note that shipping costs cannot be refunded.
The colour of goods may vary slightly from that shown on the website due to
limitations of browser software and monitors.
All confidential information, including credit card details, are held securely and only
transmitted in encrypted form. Customer details are not passed to third parties and
are used only in accordance with the Data Protection Act.
None of the above Terms and Conditions affects your statutory consumer rights.